P.O. Box 336 Clinton, MD 20735

Network & Systems Management

Although we are in broad terms an Information Technology service provider, we have developed chosen areas of expertise. We refer to these core business areas as our pillars of excellence. Our Network and Systems Management pillar of excellence focuses on the day to day management and support of customer systems, networks and user communities. At ICE Network Systems, we recognize that no two customer environments are the same. We base our company strategy on the idea of supporting specific, tailored and cost effective implementations of appropriate industry Best Practices in support of our customers’ unique IT requirements.

Our Network and Systems Management professionals are extremely well certified and have numerous years of directly applicable experience supporting your IT needs. Some of the certifications that our employees hold include:

  • Microsoft Certified Professional (MCP)
  • Microsoft Certified Systems Administrator (MCSA)
  • Cisco Certified Network Administrator (CCNA)
  • Cisco Certified Network Professional (CCNP)

We offer Network and Systems Management consulting, auditing, and staff augmentation services within our following capabilities:

  • Tier One Helpdesk Support
  • Tier Two Helpdesk Support
  • Network Administration
  • Systems Administration
  • Database Administration
  • Patch Management
  • User Training
  • Policy, Planning, and Procedural Implementation
  • Application Administration